In the era of cutting-edge smart home security devices, the Ring Doorbell stands as a beacon of vigilance, allowing homeowners to keep a watchful eye on their doorstep and surroundings with ease. Its seamless integration into the modern household has revolutionized the way we approach home security, providing unparalleled convenience and peace of mind. However, just like any technological marvel, the Ring Doorbell may encounter occasional hurdles, and one of the most common challenges is the frustration of how to connect Ring Doorbell to wifi.Ring Doorbell not connecting to wifi

Ring Doorbell not connecting to wifi issues can leave homeowners feeling uneasy, wondering about the integrity of their home security system. However, fret not! In this comprehensive blog, we delve into the myriad of reasons why this Ring Doorbell connection issue may occur and equip you with practical solutions to overcome it.

How to Connect Ring Doorbell to Wifi?

Connecting Ring Doorbell to wifi is a straightforward process that allows you to unlock the full potential of this smart home security device. Follow these steps to successfully set up and connect Ring Doorbell to wifi:

  • Install the Ring App: For Ring Doorbell connection, Ensure you have the Ring app installed on your smartphone or tablet. This app is accessible for both Android and iOS devices.
  • Create or sign In to Your Ring Account: If you already have a Ring account, log in using your credentials to connect Ring Doorbell to wifi. If not, follow the on-screen guide to create a new account. Having an account is essential for managing and accessing your Ring Doorbell from the app.
  • Start the Setup Process: In the Ring app, tap on the “+ Setup Device” button or navigate to “Set Up a Device” under the “Devices” section. Select “Doorbells” from the list of available devices.
  • Scan the QR Code: The app will prompt you to scan the QR code on the back of your Ring Doorbell. This code helps the app identify your specific Doorbell model.
  • Power on the Doorbell: If your Ring Doorbell is battery-powered, insert the charged battery into the Doorbell. If it’s wired, ensure that the power supply is connected. The Doorbell should power on automatically.
  • Connect to Wi-Fi: The app will prompt you to connect Ring Doorbell to wifi network. Select your network from the list of available options and enter your Wi-Fi password when prompted. Ensure that you are connecting to a 2.4 GHz Wi-Fi network, as most Ring Doorbell models do not support 5 GHz.
  • Complete the Setup: Once you’ve entered your Wi-Fi details, the Ring app will finalize the Ring Doorbell connection process. This may take a few moments. Your Ring Doorbell will now be linked to Wi-Fi and ready for use.connecting Ring Doorbell to wifi
  • Test the Connection: After the Ring Doorbell connection is complete, you can test the connection by tapping on the live view in the Ring app to see if the camera feed appears. You can also test the doorbell functionality by pressing the doorbell button to check if you receive a notification on your phone or hear the chime sound if you have a Ring Chime device.

Your Ring Doorbell is now successfully connected to Wi-Fi, and you can start enjoying its smart security features. Through the Ring app, you’ll have the ability to receive motion alerts, view live video feeds, and communicate with visitors at your doorstep, all from the convenience of your mobile device.

How to Fix Ring Doorbell Not Connecting to Wifi Issue?

Experiencing difficulty with your Ring Doorbell not connecting to Wi-Fi can be frustrating, but with a systematic approach, you can often resolve this Ring Doorbell connection issue and get your device back online. Follow these steps to troubleshoot this problem:

  • Check Wi-Fi Signal Strength: To connect Ring Doorbell to wifi, ensure that your Ring Doorbell is within range of a strong Wi-Fi signal. If it’s too far from the router or encountering interference from walls and other devices, consider moving the router or using a Wi-Fi extender to improve the signal strength.
  • Verify Wi-Fi Network Name and Password: Double-check that you are attempting to connect Ring Doorbell to wifi and that the password is entered accurately. It’s easy to mistype the password or try to connect Ring Doorbell to an outdated network.
  • Switch to 2.4 GHz Wi-Fi Frequency: Some Ring Doorbell models only support the 2.4 GHz Wi-Fi frequency. If your router has both 2.4 GHz and 5 GHz networks with the same SSID, try disabling the 5 GHz temporarily during the Ring Doorbell connection setup process to ensure the Doorbell connects to the compatible frequency.connect Ring Doorbell
  • Reboot Router and Doorbell: Perform a reboot of your Wi-Fi router and the Ring Doorbell. Turn off the router, wait for a few seconds, and then turn it back on. For the Doorbell, if it’s battery-powered, remove and reinsert the battery, or if it’s wired, disconnect and reconnect the power supply.
  • Update Firmware: For connecting Ring Doorbell to wifi, Ensure that your Ring Doorbell’s firmware is up to date. Open the Ring app, go to the device settings, and check for any available firmware updates. If an update is available, follow the on-screen instructions to connect Ring Doorbell to wifi.
  • Disable Firewalls or Adjust Security Settings: To connect Ring Doorbell to wifi, temporarily disable any firewalls or adjust router security settings that might be interfering with the Ring Doorbell connection process. Remember to re-enable these security features once the Ring Doorbell connection is completed.
  • Reduce Network Load: Disconnect some devices from your Wi-Fi network to reduce the load, especially when connecting Ring Doorbell to wifi. An overloaded network can hinder the Ring Doorbell connection
  • Check for Physical Damage: Inspect your Ring Doorbell for any physical damage or signs of defects. If you find that your Ring Doorbell not connecting to wifi, contact Ring’s customer support for further assistance.
  • Reset Network Settings: In the Ring app, you can also reset the network settings of your Doorbell. This will remove the Wi-Fi network information from the device, allowing you to set it up again from scratch.

By following these steps and patiently troubleshooting, you can often overcome this Ring Doorbell not connecting to wifi problem and enjoy the full benefits of your Ring Doorbell as a reliable smart home security solution.


Ring Doorbell disconnecting from wifiEncountering difficulties with a Ring Doorbell not connecting to Wi-Fi can be a frustrating experience, hindering the device’s functionality and leaving homeowners concerned about their property’s security. However, armed with a systematic troubleshooting approach, many of these issues can be successfully resolved.

By checking the Wi-Fi signal strength, verifying network names and passwords, ensuring compatibility with the Doorbell’s supported frequency, and updating firmware, you can address common causes of Ring Doorbell disconnecting from wifi problems. Additionally, temporary adjustments to firewall settings and reducing network load during setup can be beneficial.

Remember to consider physical damage or defective hardware as a possible cause and seek assistance from Ring’s customer support if necessary. With determination and patience, you can often overcome the challenges and restore your Ring Doorbell to seamless connectivity, ensuring the continuous protection and vigilance that smart home security devices offer. Explore our Ring Doorbell Support page for comprehensive information and expert solutions to related issues, empowering your smart home security experience.

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